Home WiFi Experience

Automate end-to-end fulfillment of broadband services. Multi-vendor and multi-technology. Reduce time-to-market, reduce OpEX and increase CX.

Home WiFi Experience

Home WiFi network management and troubleshooting platform

Home WiFi Experience allows CSPs to solve subscriber’s day to day home network issues. On the one hand, it provides a simple interface for subscribers to self-manage their WiFi CPE and home network. On the other hand, it provides CSPs a powerfull and intelligent interface for CSPs to detect and solve subscriber’s home network issues.

Main Benefits

Reduce Truck-roll
Reduce Churn
Reduce OpEX
Increase CX
Improve Resolution Time
Reduce Support Calls

Main features

  • Multi-access technology support (GPON, EPON, DOCSIS, METRO-ETHERNET, WiFi, ADSL, VDSL).
  • Multi-vendor CPE support (Huawei, ZTE, Zhone, Cisco, Motorola/Arris, Casa Systems, Calix and more).
  • Intelligent diagnostic and troubleshooting assistant.
  • Configuration and incident resolution log.
  • Real-time wifi environment scanning.
  • Custom web interface look&feel.
  • Third-party OSS/BSS integration (REST/SOAP).
  • Compatible with “WiFi Provisioning Framework” (CableLabs) and TR-181 (BroadBand Forum).

Troubleshooting Assistant